All conference events will be held at:
Four Seasons Resort Orlando
10100 Dream Tree Blvd., Lake Buena Vista, FL 32836
Retail Store Tour
Bill McLoughlin, Furniture Today
Are you ready for the Ubertrends?
Michael Tchong, Ubercool Innovation
Innovation speaker and futurist Michael Tchong, founder of MacWEEK, CyberAtlas and ICONOCAST will share his insights on the types of sociological and psychographic disruptions that are reinventing today’s marketplace. Author of the upcoming book Ubertrends, Tchong will explore the tsunami-like changes currently reshaping humanity’s values and changing the way people work, live and shop.
Sponsored by MicroD
MARKET INSIGHT SESSION
Insights from Retail’s Leading Edge
Alliance Data exclusive presentation
LEADERSHIP SESSION: View from the Top
Retail CEO’s Reveal their Biggest Challenges…and how they deal with them
A panel of leading retail furniture CEOs will discuss the critical issues facing the industry. And who better to lead the discussion than a fellow CEO. This all retail panel –both panelists and moderator—will provide in-depth insights into the changes facing the furniture industry and the people who will shape its future.
LEADERSHIP SESSION: Owning your Culture
Leadership in a Changing Marketplace
Chad Spencer, Dufrense Spencer Group
With a focus on visionary leadership, Chad Spencer has made DSG the largest and fastest growing Ashley Furniture licensee and created a culture of achievement. A dynamic leader who has doubled the size of his company and tripled its store count in a 14-month period, Spencer will motivate and educate.
MARKET INSIGHT SESSION: Owning the ‘Experience’
Inside the Store Consumers Can’t Wait to Shop
Connie Post, Affordable Design Solutions
Retail design strategist, author and trend translator Connie Post is leading a wave of design innovation across the furniture retail community with forward-looking projects at clients that include Furniture Row, HOM, Brown Squirrel, Cardi’s, Coconis and many more. See what tomorrow’s stores look like, today, in this dynamic, eye-popping presentation.
Technology is changing every aspect of retail, from customer acquisition and merchandising to fulfillment and consumer engagement. Learn how you can harness the newest tools and strategies to grow your business and gain an edge on the competition.
TECHNOLOGY SESSION: What are the Real Costs of e-Commerce?
The common misperception is that e-commerce pureplays benefit from lower operating and fixed costs than those typically associated with brick and mortar stores. This eye-opening session will explore the real costs associated with building, operating and growing a successful e-commerce operation. Whether you’re entering the space for the first time or looking to create new and better best practices, this session is a must-attend.
MARKET INSIGHT SESSION: Owning Your Message
Content & Commerce is Not for Beginners
Whether it’s building a successful e-commerce operation or introducing your store to a new generation of potential customers the road to success today and tomorrow is paved by the quality of your content. Find out how you can drive more traffic, capture more eyeballs and build a world class content operation in this fast-moving session.
LEADERSHIP SESSION: Owning Your Independence
Thriving in a World of Giants
Innovative ideas often begin, not with corporate giants, but with independent thinkers and operators. Furniture Today will bring together some of the most creative small and mid-sized retail stores to discuss innovative, outside-the-box approaches to, not just surviving, but thriving in a rapidly changing retail marketplace.
Wrap Up & Adjourn
Bill McLoughlin, Furniture Today